Shipping policy
Shipping & Delivery Policy
At Zenvy Aussie, we are proud to offer complimentary shipping on all orders Australia-wide. Our goal is to provide you with a seamless and premium shopping experience from checkout to delivery.
Processing Times
* All orders are processed and prepared for shipment within 1–3 business days.
* Orders are not processed or shipped on weekends or public holidays.
* Once your order is dispatched, you will receive a confirmation email containing your tracking number.
Shipping Estimates & Delivery Time
* **Standard Shipping:** Free (Complimentary Australia-Wide)
* **Estimated Delivery Time:** 7–14 business days.
* Please note that delivery times are estimates and may vary slightly depending on regional postal services and custom checks.
Order Tracking.
* Every order includes tracking details. Once your tracking number becomes active, you can trace your package directly via our website or the carrier's portal.
* Please allow 24–48 hours for the tracking information to update on the system after dispatch.
Delivery Address & Information
* Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for items delivered to an incorrect address provided by the customer.
* If you need to make urgent changes to your shipping details, please contact us immediately at zenvyaussie@gmail.com before the order is dispatched.
Contact Us
For any questions regarding your delivery or shipping updates, feel free to reach out to our dedicated support team at zenvyaussie@gmail.com.
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